All renovation and interiors must be as per the specifications provided by the company.
All manpower will be on the rolls of the franchisee.
Licensing of the centers must be carried out by the franchisee as per existing rules.
A minimum of 2 telephone lines should be obtained.
Purchases should be as per specifications laid down by the Company.
Quality must be maintained as per Company standards.
Stringent checks must be kept on all parameters given by the company.
A record of all customer feed back is to be kept, as per the feedback forms prescribed by the company, and the same should always be made available to the company
Books of Accounts are to be maintained in an organized manner and made available to the company whenever asked for.
All payments to the Company under the Franchise Agreement should be made by Demand Draft strictly according to the payment schedule.
Complete confidentiality on all trade secrets regarding products & services, is to be maintained at all times
Service Tax should be paid by the franchisee as per the law.
The property finalized by the franchisee will be taken on lease by the company and in turn the company will sub-lease the property to the franchisee on similar terms.
All promotions and marketing initiatives launched by the company should be promoted aggressively